Frequently Asked Questions
Everything you need to know about your Fly Official gear and orders.
How long does shipping take for Fly Official gear?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain base layers and compression gear are non-returnable once opened.
How do I ensure I am choosing the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips and comparing them to our chart, as our athletic fit may feel more snug than casual wear.
Are Fly Official products covered by a warranty?
Yes, all our professional sports equipment and apparel come with a 6-month manufacturer warranty against defects in materials and workmanship under normal use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select providers at checkout.
How should I care for my high-performance fabrics?
To maintain the integrity of our moisture-wicking technology, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.